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Shipping Policy – Virelavi

At Virelavi, we aim to provide fast, reliable, and transparent shipping for all our customers. Please review our shipping policy below before placing your order.

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Order Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• Once your order has been processed, you will receive a confirmation email with tracking information.

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Shipping Destinations

We currently ship to:

• Belgium

• Netherlands

• Germany

• France

• Other European countries

If your country is not listed, please contact us at support@virelavi.com.

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Shipping Times

Estimated delivery times after processing:

• Belgium: 1–3 business days

• EU countries: 3–7 business days

• International orders: 7–14 business days

Delivery times may vary due to customs clearance, weather conditions, or carrier delays.

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Shipping Costs

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Shipping costs are calculated at checkout based on your location and order size.

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Order Tracking

Once your order is shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

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Customs, Duties & Taxes

For international shipments, customs fees, import duties, and taxes may apply. These charges are the responsibility of the customer and are not included in the product or shipping price.

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Delayed or Lost Packages

If your order has not arrived within the estimated delivery time, please contact us at support@virelavi.com with your order number. We will assist you as quickly as possible.

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Incorrect Address Disclaimer

Please ensure all shipping details are correct. Virelavi is not responsible for orders delivered to incorrect addresses provided by the customer.

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Contact Us

If you have any questions about our shipping policy, contact us at:

📧 info@virelavi.com

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